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499 - Getting Back Up from a Major Health Set Back: Patient-led Project Delivery and Innovation from Core Connect Group

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In this episode of Talking HealthTech, we explore the transformative potential of technology in healthcare, featuring insights from Pat Wheaton, founder of Core Connect Group, and Elif Kcktas, Specialist Advisor Healthcare of Core Connect Group.


The discussion explores the inefficiencies within healthcare tasks, the impact of personal experiences on professional perspectives, and innovative solutions designed to improve outcomes for patients and staff.



Unveiling Inefficiencies in Healthcare Resource Allocation

Healthcare systems continue to grapple with the inefficient allocation of resources. Pat highlights the problem of skilled nurses carrying out repetitive, low-value tasks, advocating for technology like sensors to streamline these processes. This shift can free up healthcare professionals to focus on high-value tasks that better utilise their expertise.


This notion gains significance when we consider the potential of data analytics in impacting healthcare resource allocation and reducing clinician burnout. It is a powerful tool to enhance healthcare delivery, improve patient outcomes, and drive operational efficiencies within the system.



Progress and Gaps in Healthcare Technology

Significant strides have been made in healthcare technology with electronic medical records (EMRs) and handheld tablets. However, these advancements have not fully bridged all gaps, particularly in the richness and application of clinical notes. Incomplete or suboptimal documentation can hinder the effective utilisation of clinical data.



Supporting Frontline Healthcare Workers

Supporting frontline healthcare workers is critical making their jobs easier and more impactful should be a priority. Reducing their administrative burden and improving their work environment can significantly enhance their ability to deliver quality patient care.


Frontline workers are the backbone of the healthcare system. Any innovation should make their job less stressful and more impactful, ensuring they can concentrate on their core duty: caring for patients.


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Pat Wheatons Personal Recovery Journey

Pats accident while mountain biking, which resulted in spinal fractures, profoundly impacted his perspective on healthcare. His hospital and rehabilitation journey instilled a newfound mental resilience and gratitude towards healthcare workers, further fuelling his commitment to improving the sector.


This personal ordeal deepened his appreciation for the healthcare system and highlighted key areas needing improvement, such as the overburdened healthcare staff during the COVID-19 pandemic. Small solutions, like a healthy eating rewards system for hospital staff, could significantly boost morale and well-being.



Prototype Device for Patient Movement

One notable initiative is the prototype device, the backup, designed to help efficiently move patients off imaging beds. Although their initial designs faced challenges, this endeavour led to the discovery of a functional German product, get up, by Febromed. This aligns with their objective to enhance patient mobility and care.


Elif highlights the significance of usability and comfort in healthcare settings, emphasising the need for designs that reduce stress for patients and staff. Usability is crucial in healthcare. A well-designed device can significantly reduce stress for patients and staff alike.



The Importance of Problem Definition

A clear definition of a problem is pivotal for effective innovation. Well-defined problems ensure solutions are targeted and effective. Recognising the unique requirements and challenges in the healthcare sector, their framework can adapt to meet specific needs.


This method ensures that innovations are technically sound and address the actual pain points experienced in healthcare settings.


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Reflections on CureVentus and Innovation Pitfalls

Reflecting on the development of CureVentus, a product aimed at improving patient outcomes, Pat acknowledges that despite its proven methodology, it introduced new challenges that were not anticipated. This experience stresses that innovation must genuinely alleviate burdens instead of creating new ones.


It was a startup failure because it didnt deliver the expected results and introduced new challenges. This reflection is a poignant reminder that healthcare innovations should be patient-centric and designed thoughtfully.



Maintaining Health and Well-being in the Workspace

Given the significant burdens healthcare staff face, maintaining their health and well-being is crucial. Simple yet effective measures, like a healthy eating rewards system for hospital staff, could drastically improve their work experience and resilience. This emphasises the need to prioritise healthcare workers' well-being alongside patient care.



Lessons in Adaptability and Market Integration

The journey of creating the backup and discovering the get up product by Febromed offered valuable lessons in adaptability. Instead of pushing their product, Core Connect Group explored bringing the German product to the Australian market. This decision aligns with the lean methodology and stresses the importance of adaptability in healthcare innovation.


By conducting thorough research before developing a product, they effectively avoid wasting resources and unnecessary complexities, highlighting the potential of collaboration and partnerships in addressing healthcare challenges more efficiently.



Creating a Positive Impact in Healthcare

Healthcare innovation should focus on addressing well-defined problems while considering regulatory requirements. Support networks in Australia offer valuable resources and guidance for healthcare innovators. A collaborative approach ensures new solutions are both practical and effective.


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