Canberra Antenatal Care is proud to announce a groundbreaking initiative that is set to transform the antenatal journey for expectant parents in the region. With the deployment of state-of-the-art Personify Care Digital Patient Pathway, patients can look forward to a more streamlined and informative experience throughout their pregnancy.
The innovative Digital Patient Pathway has been meticulously designed to alleviate the administrative burden that has long plagued traditional paper-based systems. Gone are the days of filling out countless forms and lengthy phone calls. With the new digital platform, patients can now access all necessary information and complete essential assessments and consents online, even before their appointments.
"This is a game-changer for both our patients and our staff," said Dr Meiri Robertson at Canberra Antenatal Care. "By embracing cutting-edge technology, we're enhancing the entire antenatal journey, ensuring our patients feel well-informed and supported every step of the way."
One of the most significant benefits of the Digital Patient Pathway is the newfound efficiency it brings to the practice. Administrative tasks are streamlined, allowing staff members to focus on providing quality care and support to expectant parents. This reduction in administrative burden not only improves the overall patient experience but also enables staff to confirm whether patients have accessed vital information promptly.
Moreover, the implementation of the Digital Patient Pathway bolsters patient education, helping them make well-informed decisions about their care. Early detection of potential risks is also facilitated through the system, contributing to enhanced clinical outcomes and peace of mind for patients and their families.
"We are committed to putting our patients first, and the Digital Patient Pathway aligns perfectly with that vision," added Dr. Robertson. "By collecting patient satisfaction scores and feedback, we can continuously improve our services and ensure we meet the evolving needs of our community."
The success of this revolutionary initiative will be measured through various key performance indicators, including response rates, activity completion rates, percentage of online completed consents, clinical flags raised, and patient feedback statistics and scores. With these metrics in place, Canberra Antenatal Care aims to continually enhance their services and provide a gold standard of care to all their consumers.
“We’re continually evolving our pathways and responding to consumer feedback. We are working with an Oscar winning animator to help with a video about early pregnancy screening and will be available in multiple languages to better support our community on their journey”, says Dr Robertson.
Canberra Antenatal Care is dedicated to innovation and excellence in prenatal care, leading the way in transforming the future of antenatal experiences for the better.
