Oneview Healthcare is excited to unveil MyStay Mobile, a ground-breaking Software-as-a-Service (SaaS) solution enabling patients to access digital services on personal devices. Oneview has partnered with long-term customer NYU Langone Health to co-design and pilot the new solution at the Long Island Community Hospital in Long Island, New York.
This product addresses a long-standing void in the interactive patient care market and enhances Oneview’s Care Experience Platform (CXP) suite to provide a new option for hospital systems who don’t have the budget, resources, or desire to support hardware-based solutions. Additionally, organizations who are interested in installing hospital-owned devices, MyStay mobile provides a quicker on-ramp towards enabling patient experience. Remote implementation means less time lost while implementing an in-room solution across your organization.
This innovative solution targets two key healthcare trends: workforce sustainability and rising digital expectations. By empowering patients to be more independent and in control of their health experience on their own phone, nursing staff can focus on delivering exceptional care. With over 90% of Americans owning a smartphone, both patients and nurses bring expectations of digitalization that are not met by most inpatient experiences today.
MyStay Mobile offers patients a plethora of services, including stay information, meal ordering, service requests, entertainment access, and real-time feedback submission – all accessible from their personal devices. The user experience is seamless, requiring no app downloads or complex registration, while caregivers can also utilize MyStay Mobile to assist patients, whether in the hospital or remotely. By enabling self-service for patients and caregivers, nurses can dedicate more uninterrupted time to patient care.
